-add new message-||||||||||||||| (sample)|||yes||yes||||123-456-7890||0:00 AM EST-Eastern|csv|PhoneNum,FirstName,ApptDate,ApptTime|Hello, this is X Y Z Medical calling with a reminder for [FirstName]. You have an appointment scheduled in our office on [ApptDate] at [AppTime]. To confirm your appointment, please press 1. If you need to reschedule, please contact our office at: 123-456-7890. That number again is: 123-456-7890. Thank you, and we look forward to seeing you.|